Policies

 

Refunds and Exchanges 

Unfortunately we do not issue Refunds nor exchanges before and after fulfillment. Reason being, we are not sure if the item goods are damaged or used. That would then forth be an issue of our carriers. All sales are final and non returnable/refundable. If your package was shipped and lost we can issue store credit effective immediately. 

Fraudulent orders

Fraudulent orders will immediately occur in an automatic refund. If you would wish to counter our refund and plead you are a real buyer. You must email us proving identity. Then stating in the email your name and last name that you are a real time buyer that would like to purchase our products/goods.

 

Shipping 

All orders take 1-2 weeks at the most when we are backed up, if not shipping will take 2-5 days at most. If order is a pre order please scroll down to see our shipping times. We use USPS as our standard carrier for the mean time. Updates will be sent for item updates and shipping updates.

 

Pre Orders (2023 Update) 

Pre orders are a way for our brand to be funded without the risk of having low inventory or sold out sizes. As well allows us to reach a wider audience. Pre orders can take 7-8 weeks to produce and an additional 1-3 weeks to ship. We do not issue refunds, if your order was lost or not fulfilled we will issue store credit to replace the items. We appreciate your patience and believing in our brand. 

Covid Shipping Delays 
Due to Covid-19, it has lead us to take up 2-3 at the most to ship out an order. Once things start to clear up shipping will be 1-5 business days. Thank you for your understanding and stay safe during these harsh times. 

Sincerly, 

ACL